- Service order: any order, contract, agreement, market, media plan and endorsement formalizing the commitment of client to acquire services of services to the Radio Algerian, strictly compliance with the provisions of these conditions commercial.
-Scope of application are excluded from these commercial conditions operations which are the subject of a legislative or regulatory prohibition or restriction.
-Sponsorship or Sponsorship: Any action relating to the contribution of a person physical or legal public or private law at program funding radio, events and / or organized events by Algerian Radio in the aim to promote his name, his brand, image, activities or products. The sponsorship or sponsorship must be clearly identified as such and must in no case influence the content of radio programs, events and / or sponsored events
- Compliance with legislation and current regulations the subscription of an order of customer service includes acceptance by him/her of the present commercial conditions and legal provisions and Algerian regulations in force. By subscribing an order of service, the customer agrees to what his messages advertisers do not to no rights or provisions legislative or regulatory in force and that they do not include no imputation or allusion defamatory and / or harmful in any way whether with regard to third parties. The customer guarantees the Radio Algerian against all consequences of the actions of claim that would be brought by third parties on the grounds than the commercials that he handed in for distribution.
- Identification of customers Customers subscribing to a service order must provide the central advertising agency or the regional radio stations concerned, as the case may be, with any document that will be requested of them, in particular justifying their quality and / or their corporate purpose.
- Content of advertising messages the content of advertising messages must comply with the requirements of truthfulness, decency and respect for the human person. It cannot undermine the credit of the state. Advertising messages must be free from any racial or sexual discrimination, scenes of violence or elements which may provoke fear or encourage abuse, recklessness or neglect in any way.
-Advertising messages must in no case contain an element likely to offend the religious, philosophical or political convictions of third parties. Advertising should in no way exploit the inexperience or gullibility of children and adolescents. The latter can only be the main actors in an advertisement if there is a direct relationship between them and the product or service being advertised. Advertising messages are clearly advertised and identified as such. Broadcasting on the Algerian Radio, the Algerian Radio website as well as its official accounts opened on social networks, advertising messages concerning texts, works and products which are the subject of a legislative ban are prohibited or regulatory. As part of transparency and equal treatment of customers, advertising rates are set by Algerian Radio which makes them public by all means, including the possibility of viewing them on its website.
-Refusal, suspension or stop of the production and the broadcasting of any advertising message Algerian Radio reserves the right to refuse, suspend or stop the production and / or the broadcasting of any advertising message contrary to the laws and regulations. In force, to its public service mission, to the vocation of its programs which could harm its brand image or for any other reason, without having to justify itself in this regard. In the event of refusal, suspension or termination due to the aforementioned reasons, the cost of broadcasting the advertising message will only be payable for services that have already been provided.
Liability advertising messages delivered by customers to Algerian Radio for broadcast, recorded by their own means or at their request, by third parties, must be produced under lawful conditions and in strict compliance with the provisions of the law and of the regulations in force. Customers undertake that Algerian Radio will never be worried or prosecuted when it is used for advertising purposes.
Identification of advertising messages:
Advertising messages not produced by Algerian Radio, submitted by clients for broadcast must be accompanied by a traceability technical sheet highlighting the detailed information below:
> The names and surnames of the voices used in the advertising message.
> The detailed identification of the musical dressing used for the production of the advertising message and its duration.
> The identification of the production studio of the advertisement for the commercial.
> The duration of the advertising message in seconds.
Implementation of the order:
- The implementation of the customer's order is subject to the receipt by Algerian Radio of the original of the service order, including the corresponding media plan if necessary, duly signed by the authorized person at the latest within 48 hours of the start of the performance of the services. Service orders are personal to the client. They may not be the subject of any assignment or transmission to a third party. The terms and conditions of provision by the Algerian Radio of services to its customers are detailed by a service order duly formalized in writing. Any modification to be made to the initial service order can only be made in the same ways. Service orders faxed or sent by e-mail are intended exclusively for preparing the production and / or programming of the service provision.
- The production rates for advertising messages correspond to the production of a mock-up and only one possible modification of the mock-up, which systematically results in the final version. Any changes to the final version will be billed as a second version.
- The use of persons belonging to the Algerian Radio voice bank is included in the production price of the commercial or advertisement. As such, for the production of the advertising message, the customer has the possibility of choosing the voices that suit him from the recordings made available to him, containing the bank of voices of the Algerian Radio. In the event that the client renounces this choice, the choice of votes is entrusted to the director of the advertising network. In the event that the voices offered to the client by Algerian Radio do not suit him / her, the latter may use the voices of the persons of his choice, subject to the direct support of the client (s). Payment of the fees of the people he/she has chosen.
Economic activities open to sponsorship or sponsorship:
- The sponsorship or sponsorship of radio broadcasts, events and / or events organized by Algerian Radio is open to all economic activities, with the exception of:
- The manufacture and sale of alcoholic beverages and tobacco.
- Activities prohibited for sponsorship by the Algerian legislation and regulations in force, in particular, the sector of medicine, dental surgery and drugs, in accordance with the provisions of executive decree n ° 92-276 of July 6, 1992 relating to the code of ethics medical. Also not eligible for sponsorship of radio broadcasts and events and / or demonstrations organized by Algerian Radio, political parties and professional or religious trade union organizations.
Responsibility for radio programs offered for sponsorship:
- Algerian Radio is solely responsible for the technical, artistic and content aspects of the radio programs it offers for sponsorship. The client may not claim in any capacity whatsoever to exercise a right in this regard and / or claim any use of said programs outside the framework which will have been contractually agreed.
Customer complaints
- To be admissible, complaints from customers relating to the broadcast of advertising messages must reach the central advertising agency or the regional radio stations concerned in writing, as the case may be, within a maximum period of two (02) working days, counted from the date of the occurrence of the fact that is the subject of the complaint. Any complaint made after this deadline will not be taken into consideration. Any complaint from the client relating to the invoicing of the services provided by Algerian Radio must reach the central advertising agency or the regional radio stations concerned in writing, as the case may be, within a maximum period of three (3) working days, counted from the date of receipt of the invoice, subject of the complaint. Any complaint made after this deadline will not be taken into consideration. It is understood that the customer's complaint does not in any way differ from the time limits set for the payment of the invoice which is the subject of a complaint.
Confidentiality:
- Algerian Radio and its clients undertake to consider as strictly confidential all information exchanged during the implementation of these commercial conditions, except in the case where it is required to disclose them in by virtue of legislative and / or regulatory provisions.
Force majeure:
- In the event of force majeure, Algerian Radio cannot be held responsible for any damage that the client may suffer. The following events are considered in particular as cases of force majeure: bereavement decreed by the public authorities, war, riot, health crisis, strike, fire, explosion, flood, earthquake, sabotage, computer virus, failure of a computer system , or any other event, unforeseeable and beyond the control of Radio Algerians, likely to affect the normal execution of a service order.