Box, an Intelligent Content Cloud, and AI-powered work operating system, Slack, a Salesforce company, have expanded their partnership that brings secure AI to enterprise content to transform the way organisations work.

Available today, joint customers can now access unlimited Box AI queries directly in Slack, allowing users to ask critical questions and uncover timely insights from Box files, in the same place they’re already working. The companies also announced several joint enhancements to the integration, including dynamic and secure file previews of Box files in Slack, improved workflow automation across the two platforms, and more. 

Denise Dresser, CEO of Slack, said: “The world’s largest and most complex enterprises rely on Slack to bring their people, projects, data, knowledge and culture together in one conversational interface – and now with Box AI, companies can intelligently surface insights from their most critical business content, right in the flow of work.

“Slack’s improved interoperability with Box makes it easy for enterprises to unify files from across their organisation and then take action that accelerates their most important business outcomes. This integration is a perfect example of how companies are using Slack and Box to enhance their AI-powered work operating systems for the next generation of AI agents and applications.” 

To unlock productivity, companies today need to be able to access their powerful workplace tools, AI agents, and applications in the context of where work is already happening. Slack’s conversational interface and extensible platform, with more than 2,600 third-party applications, allow employees to connect their most important business processes in the context of their existing work. Box’s Intelligent Content Cloud, powered by AI and integrated in Slack, gives customers the ability to engage with and search through their enterprise content in the flow of work and in the unique way their individual teams require.

Available Today: Unlimited Box AI Queries, Right From Slack 

Box AI brings powerful large language models to customers’ most important business information, without training on it, to uncover insights and automate workflows around content. By bringing Box AI to Slack, Enterprise Plus customers can now ask unlimited AI queries and surface key insights from Box files sent directly in Slack channels and threads. Since Box AI is governed by Box’s built in permissions, users will only be able to interact with and receive answers from the files they have access to. With Box AI functionality in the Slack integration:

Marketing Teams can use Box AI to extract the key insights from an in-depth market analysis report in a Slack channel and share them with the team in seconds, speeding up decision making.

Sales Teams can utilise Box AI to highlight changes to a customer presentation shared in Slack, ensuring that all team members have the latest information, improving client interactions.

Legal Teams can ask Box AI to identify the key clauses, terms, and obligations from a contract shared in Slack, streamlining the review process and ensuring critical details are not overlooked.

Operations Teams can ask Box AI to extract and share key takeaways from budget update files posted in Slack, helping them stay on top of important details and ensuring alignment with financial goals.

HR Teams can leverage Box AI to summarise employee engagement survey results shared in a Slack channel, quickly identifying trends and areas for improvement, which helps in creating effective action plans and enhancing workplace culture.

Available Today: Deepened Box and Slack Integration

The Box AI functionality in Slack builds on the innovation the two companies have delivered over the past year to make it easier for customers to use Box and Slack together. Additional new features and capabilities include: 

Dynamic and secure file previews give joint customers the option to preview, scroll, and view the most recent versions of entire Box documents, including PDFs, spreadsheets, and slide decks, directly from their Slack channels. The ability to access and interact with files is governed by Box’s built-in permissions.

Enhanced Box in Slack workflows enable Slack users to create no-code workflows that incorporate their Box content, allowing teams to automate business processes that include Box content directly within Slack.

Real-time loading content cards allow Box files shared in Slack to reflect any changes made to the file in seconds, improving the user experience by ensuring files shared on Slack update as the Box file itself is changed.

Updated admin delegated authorisation streamlines the login and authorisation experience for the Box app in Slack, making the deployment of the integration faster and easier.

Improved content workflow between Box, Slack, and Salesforce enables joint customers to select Box as the default storage location for all uploads, allowing them to connect Slack channels and Salesforce accounts to the same mapped Box folder structures, ensuring content is reflected across all three platforms and eliminating redundancies.